Hi Erick – The shipping time is estimated based after the item is dispatched. The delivery date is the total between fulfillment + actual delivery. Some items may not be in stock or available for immediate shipment. That said, Amazon may update the estimated delivery date from time to time. Feel free to address your concern to Amazon support if you find the estimated delivery is not acceptable.

I do not think you can include NPWP to reduce the customs, as the process is handled by their logistics partner (ARAMEX). They assume that you already agreed to pay as much as quoted on your order. The good thing is you also do not need to worry about paying a penny more.

One more things, How we include NPWP in the packages, so Local customs (bea cukai), will not charge me 10% (if I’m not mistaken). I put it in the Shipping address.

Hun – In my experience, the customs fees quoted by Amazon are only estimation. On some cases, I received refund for “overcharged” customs in form of Amazon account credit balance.

I don’t mind sharing that the shipping cost was about $58 USD. Including that cost and the deposit for the duties, my total cost was still hundreds less than buying my item here. I can’t say enough how pleased I was with the whole experience.

I hadn’t considered Black Friday until you mentioned it… nice! I’ll have to work on my shopping list 🙂

I am assuming since your order was shipped in large box and quite heavy, even with Expedited Shipping you paid a good sum. Amazon has a sophisticated fulfillment system where it will automatically consider all shipping options and pick the best one based on the shipping cost the customer has paid. Probably the difference between using UPS and i-Parcel was not much if not actually lower, or i-Parcel could not handle a parcel in that dimension, so the system chose UPS. So, I don’t think it was pure luck 🙂

Amazon must get incredible rates from UPS so the theory above is very possible. At least I know even for Free Shipping on orders above $25 in US, customers often get them delivered in UPS instead of USPS.

Anyway, awesome stuff. Happy to hear about your positive experience. I’ve been holding myself until Black Friday to see if there will be anything worthy to be added to my next order.

I was offered two shipping choices: AmazonGlobal Priority Shipping (averages 2-4 business days), or AmazonGlobal Expedited Shipping (averages 5-10 business days). I actually chose the Expedited (slower) choice.

I wonder what other factors were at play to speed up the process, such at it being a single item as opposed to multiple items, and if maybe UPS has their own agent working with Customs to expedite things. I’m guessing a lot of it was luck, and I’m keeping my expectations in check when I place my next order 🙂

That’s quite amazing actually. I guess having the order shipped by UPS or i-Parcel makes a huge difference. Thanks for sharing your experience. Did you choose Priority or Expedited Shipping?

Since you mentioned Amazon’s Customer Service, that’s also a good point of discussion. Their support staff have been terrific too, always responsive and know how to handle any kind of inquiries. Something that I wish that major e-commerce players here could learn from instead of just focusing on promotions and advertisement.